AB-210 Microsoft Dynamics 365 Sales AI Consultant Associate

The Microsoft Certified: Dynamics 365 Sales AI Consultant Associate (Exam AB-210) is an advanced, role-based certification tailored for professionals who transform traditional sales pipelines into intelligent seller experiences.

This credential focuses on designing, configuring, and operationalizing cutting-edge AI capabilities within Microsoft Dynamics 365 Sales. It validates a candidate's proficiency in deploying Microsoft Copilot for Sales, conversational intelligence, predictive insights, and autonomous sales agents across the entire lead-to-cash lifecycle. Earning this certification demonstrates your capability to bridge business sales requirements with scalable, secure, and AI-driven automation.

2) Core Learning Objectives

• Configure D365 Sales Core Features for AI: Set up essential Dynamics 365 Sales capabilities and customize environments to support AI-enhanced seller workflows and business requirements.

• Optimize AI-Driven Sales Execution: Leverage Copilot capabilities, predictive insights, conversational intelligence, and guided automation to maximize seller productivity and win deals.

• Qualify and Prioritize Leads Using AI: Implement intelligent tools and research methods to accelerate lead qualification, pipeline management, and opportunity research.

• Extend Solutions with Power Platform: Integrate model-driven apps and Power Automate cloud flows to build secure, automated, and scalable sales business logic.

3) Target Audience

• Dynamics 365 & CRM Consultants: Implementation professionals specializing in customer engagement platforms.

• Sales Functional Consultants & Analysts: Specialists who translate organizational sales requirements into practical, automated seller workflows.

• Sales Solution Architects: Technical leads designing comprehensive, enterprise-level revenue and pipeline acceleration frameworks.

• Power Platform Practitioners: Developers looking to expand their expertise into AI-driven CRM applications and sales automation.

4) Real Exam Format and Passing Score

• Question Types: Multiple-choice, case studies, and scenario-based performance questions.

• Total Questions: Typically ranges between 40 to 60 questions.

• Exam Duration: 120 minutes.

• Passing Score: 700 / 1000 (equivalent to 70%).

• Delivery Format: Proctored online or at authorized Pearson VUE testing centers.

5) Why Choose My Practice Test Suite?

• Scenario-Based Realism: Questions closely mirror the complex, scenario-driven format of the official AB-210 exam, prioritizing deep technical logic over rote memorization.

• Comprehensive Explanations: Every practice item includes detailed rationales for both correct choices and distractors, solidifying your understanding of Dynamics 365 Sales AI features.

• Simulated Testing Environment: Timed practice exams replicate the actual Pearson VUE interface, helping you build strict time-management skills and test-day confidence.

• Targeted Domain Coverage: Rigorously test your knowledge across all core exam weightings—from lead qualification models to Copilot integration and intelligent opportunity research.