Workspace Agents in ChatGPT: Build & Deploy Team AI Agents

This course contains the use of artificial intelligence.

Stop repeating the same team tasks by hand: learn to build a ChatGPT workspace agent that does them for you, safely, in ChatGPT and Slack.

Who this course is for

• Team leads and managers who want to automate repeatable workflows

• Operations, sales, IT, HR and support professionals using ChatGPT Business, Enterprise, Edu or Teachers

• ChatGPT admins who must control and monitor agents

• Consultants and trainers who roll out AI agents for clients

• Custom GPT builders who want to move up to shared, multi-step agents

What you will learn

• What workspace agents are and how they differ from custom GPTs

• How to choose workflows that are worth automating

• How to build an agent from a template or a plain-language brief

• How to write instructions with clear steps, rules and output formats

• How to connect only the tools your agent needs

• How to test with 10 scenarios and fix failures before launch

• How to require human approval for risky actions

• How to deploy to ChatGPT and Slack, set access and track analytics

• How to apply admin controls, role-based access and the Compliance API

Requirements

• Access to a ChatGPT plan with workspace agents enabled (Enterprise admins must switch them on)

• No coding experience needed

• A real team workflow you want to improve

Final project
You will build, test and deploy one workspace agent for a real workflow. You will complete the Agent Brief, write the instructions, pass a 10-scenario test, set access and approval rules, and finish with a one-page governance sign-off. You keep the agent and all six PDF assets.